{"id":14277,"date":"2025-07-05T17:31:08","date_gmt":"2025-07-05T17:31:08","guid":{"rendered":"https:\/\/launchx431.si\/?page_id=14277"},"modified":"2026-08-08T08:35:35","modified_gmt":"2026-08-08T08:35:35","slug":"technical-support-and-remote-assistance","status":"publish","type":"page","link":"https:\/\/launch431.eu\/de\/technical-support-and-remote-assistance\/","title":{"rendered":"Technischer Support und Remote-Unterst\u00fctzung"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"14277\" class=\"elementor elementor-14277\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"wd-negative-gap elementor-element elementor-element-d5e289e e-flex e-con-boxed e-con e-parent\" data-id=\"d5e289e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<link rel=\"stylesheet\" id=\"wd-int-elem-opt-off-canvas-column-css\" href=\"https:\/\/launch431.eu\/wp-content\/themes\/woodmart\/css\/parts\/int-elem-opt-off-canvas-column.min.css?ver=8.4.0\" type=\"text\/css\" media=\"all\" \/> \t\t\t\t\t\t<link rel=\"stylesheet\" id=\"wd-int-elem-opt-sticky-column-css\" href=\"https:\/\/launch431.eu\/wp-content\/themes\/woodmart\/css\/parts\/int-elem-opt-sticky-column.min.css?ver=8.4.0\" type=\"text\/css\" media=\"all\" \/> \t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"wd-sticky-container-lg elementor-element elementor-element-bac91b5 e-con-full wd-col-offcanvas-md-sm wd-col-offcanvas-sm e-flex wd-alignment-left e-con e-child\" data-id=\"bac91b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe05ff2 elementor-widget elementor-widget-wd_mega_menu\" data-id=\"fe05ff2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_mega_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-menu widget_nav_mega_menu wd-nav-wrapper\">\n\t\t\t\t\t\t<ul id=\"menu-servis-in-podpora-menu\" class=\"menu wd-nav wd-nav-vertical wd-design-simple wd-gap-l\"><li id=\"menu-item-14293\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14293 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/launch431.eu\/de\/downloads-and-upgrades\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Downloads und Upgrades<\/span><\/a><\/li>\n<li id=\"menu-item-14292\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14292 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/launch431.eu\/de\/technical-support-and-remote-assistance\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Technischer Support und Remote-Unterst\u00fctzung<\/span><\/a><\/li>\n<li id=\"menu-item-14300\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14300 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/launch431.eu\/de\/warranty-and-service\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Garantie und Service<\/span><\/a><\/li>\n<li id=\"menu-item-14341\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14341 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/launch431.eu\/de\/frequently-asked-questions-and-solutions-faq\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">H\u00e4ufig gestellte Fragen und L\u00f6sungen (FAQ)<\/span><\/a><\/li>\n<\/ul>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f5faa36 e-con-full wd-col-content-md-sm wd-col-content-sm e-flex e-con e-child\" data-id=\"f5faa36\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-eae72bc e-con-full e-flex e-con e-child\" data-id=\"eae72bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fe8b90 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"3fe8b90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Technischer Support und Remote-Unterst\u00fctzung<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Egal, ob Sie Anf\u00e4nger oder Profi sind \u2013 beim Arbeiten mit fortschrittlichen Diagnoseger\u00e4ten ist zuverl\u00e4ssiger und schneller technischer Support entscheidend. Mit unserer Unterst\u00fctzung sind Sie nie allein \u2013 wir sind vor, w\u00e4hrend und nach Ihrem Kauf f\u00fcr Sie da!<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f5c9490 e-con-full e-flex e-con e-child\" data-id=\"f5c9490\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-0a2f845 e-con-full e-flex e-con e-child\" data-id=\"0a2f845\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d85c77 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"7d85c77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">\ud83d\udee0\ufe0f Was bieten wir im Rahmen der technischen Unterst\u00fctzung an?<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p class=\"translation-block\">\u2705 Beratung zur Ger\u00e4teauswahl basierend auf Ihren Anforderungen (Fahrzeuge, Funktionen, Branche)<br>\n\u2705 Hilfe bei der Ersteinrichtung:<br>\n\u2022 Ger\u00e4teaktivierung<br>\n\u2022 Erstellung eines LAUNCH-Kontos<br>\n\u2022 Registrierung und erste Nutzung<br>\n\u2022 Verbindung mit WLAN, Bluetooth, VCI<br>\n\u2705 Unterst\u00fctzung bei Software-Updates:<br>\n\u2022 Kauf von Updates<br>\n\u2022 Lizenzaktivierung<br>\n\u2022 Fehlerbehebung bei Update-Problemen<br>\n\u2705 Erkl\u00e4rung von Funktionen und Fachbegriffen:<br>\n\u2022 Online-Codierung<br>\n\u2022 Service-Resets<br>\n\u2022 Spezialfunktionen (DPF, EPB, TPMS, IMMO \u2026)<br>\n\u2022 Aktive Tests und Live-Daten-Anzeige<br>\n\u2705 Support f\u00fcr Zubeh\u00f6r und Module:<br>\n\u2022 SmartLink<br>\n\u2022 SensorBox<br>\n\u2022 TPMS TSGUN<br>\n\u2022 i-TPMS, ADAS, EV Kit<br><\/p><p class=\"translation-block\">\ud83d\udcbb Remote-Unterst\u00fctzung \u2013 wenn Sie eine schnelle L\u00f6sung ben\u00f6tigen<br>\nF\u00fcr komplexere Probleme bieten wir Remote-Support \u00fcber TeamViewer oder AnyDesk an. \ud83d\udd10 Alle Verbindungen sind sicher, unter Ihrer Kontrolle und erm\u00f6glichen keinen dauerhaften Zugriff auf das Ger\u00e4t.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-91c18a2 e-con-full e-flex e-con e-child\" data-id=\"91c18a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42b448b elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"42b448b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-left\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"829\" src=\"https:\/\/launch431.eu\/wp-content\/uploads\/2025\/12\/helpsupport.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/launch431.eu\/wp-content\/uploads\/2025\/12\/helpsupport.jpg 2048w, https:\/\/launch431.eu\/wp-content\/uploads\/2025\/12\/helpsupport-150x61.jpg 150w, https:\/\/launch431.eu\/wp-content\/uploads\/2025\/12\/helpsupport-1200x486.jpg 1200w, https:\/\/launch431.eu\/wp-content\/uploads\/2025\/12\/helpsupport-300x121.jpg 300w, https:\/\/launch431.eu\/wp-content\/uploads\/2025\/12\/helpsupport-1024x415.jpg 1024w, https:\/\/launch431.eu\/wp-content\/uploads\/2025\/12\/helpsupport-768x311.jpg 768w, https:\/\/launch431.eu\/wp-content\/uploads\/2025\/12\/helpsupport-1536x622.jpg 1536w, https:\/\/launch431.eu\/wp-content\/uploads\/2025\/12\/helpsupport-18x7.jpg 18w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-a7f8df2 e-con-full e-flex e-con e-child\" data-id=\"a7f8df2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7c508c elementor-widget__width-initial elementor-widget elementor-widget-wd_text_block\" data-id=\"b7c508c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"translation-block\">1. F\u00fcllen Sie das untenstehende Formular aus und abonnieren Sie den technischen Support<br>\n\n2. Installieren Sie <a href=\"https:\/\/www.teamviewer.com\/en\/download\/android\/\" target=\"_blank\" rel=\"noopener\"><strong>TeamViewer<\/strong><\/a> oder <a href=\"https:\/\/anydesk.com\/en\/downloads\/android\" target=\"_blank\" rel=\"noopener\"><strong>AnyDesk<\/strong><\/a> auf Ihrem Android-Tablet<br>\n\n3. Senden Sie uns die Verbindungs-ID und das Passwort<br>\n\n4. Unser Techniker wird sich vor\u00fcbergehend verbinden und Ihnen live helfen<\/p><p class=\"translation-block\">\ud83d\udccd Usage examples:<br>\n\u2022 Das Ger\u00e4t verbindet sich nicht mit dem Fahrzeug<br>\n\u2022 Problem bei der Registrierung<br>\n\u2022 Eine bestimmte Funktion funktioniert nicht<br>\n\u2022 Hilfe beim Auslesen und Interpretieren von Fehlercodes<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-20e4c68 e-con-full e-flex e-con e-child\" data-id=\"20e4c68\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4612728 wd-cf7 elementor-widget elementor-widget-wd_contact_form_7\" data-id=\"4612728\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f14463-o1\" lang=\"sl-SI\" dir=\"ltr\" data-wpcf7-id=\"14463\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/14277#wpcf7-f14463-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktni obrazec\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/de\/wp-json\/wp\/v2\/pages\/14277#wpcf7-f14463-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"14463\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"sl_SI\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f14463-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"wd-grid-g\">\n\t<div class=\"wd-grid-f-stretch\">\n\t\t<p class=\"wd-col\"><label>Vollst\u00e4ndiger Name<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"full-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"full-name\" \/><\/span>\n\t\t<\/p>\n\t\t<p class=\"wd-col\"><label>Telefonnummer<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span>\n\t\t<\/p>\n\t\t<p class=\"wd-col\"><label>Adresse<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Stra\u00dfe, Hausnummer, Stadt\" value=\"\" type=\"text\" name=\"address\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"wd-grid-f-stretch\">\n\t\t<p class=\"wd-col\"><label>E-Mail-Adresse<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"wd-grid-f-stretch\">\n\t\t<p class=\"wd-col\"><label>Seriennummer des Produkts<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"serial-number-product\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"e.g. 98539XXX\" value=\"\" type=\"text\" name=\"serial-number-product\" \/><\/span>\n\t\t<\/p>\n\t\t<p class=\"wd-col\"><label>Rechnungsnummer<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"serial-number-tablet\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"e.g. 123456\" value=\"\" type=\"text\" name=\"serial-number-tablet\" \/><\/span>\n\t\t<\/p>\n\t\t<p class=\"wd-col\"><label>Ger\u00e4temodell<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"device-model\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"e.g. X431 PRO3, Creader Elite ...\" value=\"\" type=\"text\" name=\"device-model\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<p class=\"wd-col\"><br \/>\n<label>Problembeschreibung<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"problem-description\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Bitte geben Sie unseren Technikern so viele Informationen wie m\u00f6glich \u2013 was nicht funktioniert, wann das Problem aufgetreten ist, ob es regelm\u00e4\u00dfig passiert usw.\" name=\"problem-description\"><\/textarea><\/span>\n\t<\/p>\n\t<p class=\"wd-col\"><br \/>\n<label>Screenshot des Fehlers hochladen (optional)<\/label>\n\t<\/p>\n\t<p><small>Es ist nur ein Bild erlaubt (.jpg, .jpeg, .png), maximale Gr\u00f6\u00dfe 1 MB.<\/small>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"screenshot\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png\" aria-invalid=\"false\" type=\"file\" name=\"screenshot\" \/><\/span>\n\t<\/p>\n\t<div style=\"text-align: left;\">\n\t\t<p><label>Geben Sie den Sicherheitscode ein, bevor Sie absenden*<\/label>\n\t\t<\/p>\n\t\t<p><input type=\"hidden\" name=\"_wpcf7_captcha_challenge_captcha-118\" value=\"655669451\" \/><img loading=\"lazy\" decoding=\"async\" class=\"wpcf7-form-control wpcf7-captchac wpcf7-captcha-captcha-118\" width=\"84\" height=\"28\" alt=\"captcha\" src=\"https:\/\/launch431.eu\/wp-content\/uploads\/wpcf7_captcha\/655669451.png\" \/>\n\t\t<\/p>\n\t\t<p><span style=\"display: inline-block;\"><br \/>\n<input type=\"text\" name=\"captchar\" style=\"width: 250px !important; text-align: center;\" \/><br \/>\n<\/span>\n\t\t<\/p>\n\t<\/div>\n\t<p class=\"wd-col translation-block\" style=\"display: flex; align-items: center; gap: 8px; flex-wrap: wrap;\"><br> <span class=\"wpcf7-form-control-wrap\" data-name=\"gdpr-consent\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><span class=\"wpcf7-list-item-label\">Ich stimme zu<\/span><\/span><\/span><\/span><a href=\"https:\/\/launch431.eu\/de\/privacy-policy\/\" target=\"_blank\">Datenschutzerkl\u00e4rung<\/a> und <a href=\"https:\/\/launch431.eu\/de\/splosni-pogoji-poslovanja\/\" target=\"_blank\">Allgemeine Gesch\u00e4ftsbedingungen<\/a>.<\/p>\n\t<p class=\"wd-col\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-color-primary\" type=\"submit\" value=\"Senden\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"de\"\/><\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-ac9cda0 e-con-full e-flex e-con e-child\" data-id=\"ac9cda0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5082989 elementor-widget__width-initial elementor-widget elementor-widget-wd_text_block\" data-id=\"5082989\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"translation-block\">\ud83d\udd52 Erreichbarkeit<br>\nSupport-Gesch\u00e4ftszeiten:<br>\n\u2022 \ud83d\udd58 Montag \u2013 Freitag: 9:00 \u2013 17:00<br>\n\u2022 \ud83d\udd50 Antwort in der Regel noch am selben Tag<\/p><h4 class=\"translation-block\"><strong><span style=\"color: #808080\">Haben Sie ein Problem mit Ihrem Ger\u00e4t, eine Frage zur Nutzung oder ben\u00f6tigen Sie Hilfe bei der Aktivierung?<br>F\u00fcllen Sie das Formular aus und unsere Experten werden Sie so schnell wie m\u00f6glich kontaktieren.<\/span><\/strong><br><br><\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"wd-negative-gap elementor-element elementor-element-dee0a04 e-flex e-con-boxed e-con e-parent\" data-id=\"dee0a04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bcd81c wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"8bcd81c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"title-subtitle subtitle-color-default subtitle-style-default wd-fontsize-xs\">\n\t\t\t\t\tH\u00e4ufig gestellte Fragen\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">FAQ<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b03a824 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"b03a824\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-b03a824\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"b03a824\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"is-the-help-free\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1841\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Ist die Hilfe kostenlos?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1841\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"is-the-help-free\"><p class=\"translation-block\">\u2705 Ja \u2013 in bestimmten F\u00e4llen.<br>\nKostenloser Support steht allen Kunden zur Verf\u00fcgung, die ein Ger\u00e4t bei uns gekauft haben, und zwar f\u00fcr:<\/p><p class=\"translation-block\">Assistance with device registration \u279d Unterst\u00fctzung bei der Ger\u00e4te\u00adregistrierung<br>\nLAUNCH account activation \u279d Aktivierung des LAUNCH-Kontos<br>\nAssistance with application installation \u279d Hilfe bei der Installation der App<br>\nSoftware update instructions \u279d Anleitungen f\u00fcr Software-Updates<br>\nBasic information on use and connection (Wi-Fi, Bluetooth, VCI) \u279d Grundinformationen zur Nutzung und Verbindung (WLAN, Bluetooth, VCI)<\/p><p>\ud83d\udca1 Unterst\u00fctzung bei fortgeschrittener Diagnose, Fehlerinterpretation, Online-Codierung, DTC-L\u00f6schung und \u00c4hnlichem ist kostenpflichtig. Dieser Service umfasst die Arbeit eines zertifizierten Technikers und Remotezugriff. Preis nach Absprache je nach Komplexit\u00e4t.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-does-remote-assistance-work\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1842\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Wie funktioniert die Fernunterst\u00fctzung?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1842\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"how-does-remote-assistance-work\"><p class=\"translation-block\">Wir bieten Remote-Unterst\u00fctzung \u00fcber TeamViewer oder AnyDesk an. Sie senden uns einen Verbindungscode, unser Techniker verbindet sich und hilft bei den Einstellungen oder der Fehlerbehebung.<br>\ud83d\udc49 Die Verbindung ist sicher und tempor\u00e4r \u2013 nur f\u00fcr die Dauer der Sitzung.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-quickly-will-i-receive-an-answer\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1843\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Wie schnell erhalte ich eine Antwort?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1843\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"how-quickly-will-i-receive-an-answer\"><p>In der Regel noch am selben Tag, sp\u00e4testens innerhalb von 24 Stunden. In dringenden F\u00e4llen k\u00f6nnen Sie uns telefonisch oder per WhatsApp kontaktieren.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"do-you-also-provide-assistance-on-weekends\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1844\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Bieten Sie auch am Wochenende Unterst\u00fctzung an?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1844\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"do-you-also-provide-assistance-on-weekends\"><p>Nein, standardm\u00e4\u00dfig nicht, aber in dringenden F\u00e4llen nach vorheriger Absprache.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-if-i-bought-the-device-elsewhere\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1845\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Was ist, wenn ich das Ger\u00e4t woanders gekauft habe?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1845\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"what-if-i-bought-the-device-elsewhere\"><p>Wir k\u00f6nnen Ihnen helfen, aber es f\u00e4llt eine Geb\u00fchr an. Support und Garantie werden nur f\u00fcr bei uns gekaufte Ger\u00e4te angeboten.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-if-i-have-non-original-software-a-pirated-version\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1846\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Was ist, wenn ich nicht originale Software \u2013 eine raubkopierte Version \u2013 habe?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1846\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"what-if-i-have-non-original-software-a-pirated-version\"><p>In diesem Fall k\u00f6nnen wir keinen Support anbieten. Wir unterst\u00fctzen nur originale LAUNCH-Ger\u00e4te und -Software.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-long-does-a-remote-assistance-session-last\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1847\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Wie lange dauert eine Sitzung zur Fernunterst\u00fctzung?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1847\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"how-long-does-a-remote-assistance-session-last\"><p>Im Durchschnitt zwischen 10 und 30 Minuten, je nach Problem. Bei komplexeren Funktionen (z. B. Codierung) kann es l\u00e4nger dauern \u2013 alles nach Vereinbarung.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"do-you-provide-support-for-all-launch-models\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1848\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Bieten Sie Unterst\u00fctzung f\u00fcr alle LAUNCH-Modelle an?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1848\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"do-you-provide-support-for-all-launch-models\"><p>Wir bieten Support f\u00fcr alle offiziellen Ger\u00e4te der X431-Serie, CRP, Creader Elite, SmartLink, SensorBox, ADAS, EV-Module und Zubeh\u00f6r.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"can-you-help-with-software-activation-or-updates\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-1849\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">K\u00f6nnen Sie bei der Softwareaktivierung oder bei Updates helfen?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1849\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"can-you-help-with-software-activation-or-updates\"><p>Nat\u00fcrlich. Wir f\u00fchren Sie Schritt f\u00fcr Schritt durch die Aktivierung, Registrierung und das Update.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Downloads and upgrades Technical support and remote assistance Warranty and Service Frequently Asked Questions and Solutions (FAQ) Technical support and<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14277","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/launch431.eu\/de\/wp-json\/wp\/v2\/pages\/14277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/launch431.eu\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/launch431.eu\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/launch431.eu\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/launch431.eu\/de\/wp-json\/wp\/v2\/comments?post=14277"}],"version-history":[{"count":9,"href":"https:\/\/launch431.eu\/de\/wp-json\/wp\/v2\/pages\/14277\/revisions"}],"predecessor-version":[{"id":18097,"href":"https:\/\/launch431.eu\/de\/wp-json\/wp\/v2\/pages\/14277\/revisions\/18097"}],"wp:attachment":[{"href":"https:\/\/launch431.eu\/de\/wp-json\/wp\/v2\/media?parent=14277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}