{"id":14576,"date":"2025-07-07T08:28:47","date_gmt":"2025-07-07T08:28:47","guid":{"rendered":"https:\/\/launchx431.si\/?page_id=14576"},"modified":"2025-12-12T17:46:31","modified_gmt":"2025-12-12T17:46:31","slug":"returns-complaints","status":"publish","type":"page","link":"https:\/\/launch431.eu\/es\/returns-complaints\/","title":{"rendered":"Devoluciones y quejas"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"14576\" class=\"elementor elementor-14576\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"wd-negative-gap elementor-element elementor-element-d5e289e e-flex e-con-boxed e-con e-parent\" data-id=\"d5e289e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"wd-sticky-container-lg elementor-element elementor-element-bac91b5 e-con-full wd-col-offcanvas-md-sm wd-col-offcanvas-sm e-flex wd-alignment-left e-con e-child\" data-id=\"bac91b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe05ff2 elementor-widget elementor-widget-wd_mega_menu\" data-id=\"fe05ff2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_mega_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-menu widget_nav_mega_menu wd-nav-wrapper\">\n\t\t\t\t\t\t<ul id=\"menu-servis-in-podpora-menu\" class=\"menu wd-nav wd-nav-vertical wd-design-simple wd-gap-l\"><li id=\"menu-item-14293\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14293 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/launch431.eu\/es\/downloads-and-upgrades\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Descargas y actualizaciones<\/span><\/a><\/li>\n<li id=\"menu-item-14292\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14292 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/launch431.eu\/es\/technical-support-and-remote-assistance\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Soporte t\u00e9cnico y asistencia remota<\/span><\/a><\/li>\n<li id=\"menu-item-14300\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14300 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/launch431.eu\/es\/warranty-and-service\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Garant\u00eda y servicio<\/span><\/a><\/li>\n<li id=\"menu-item-14341\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14341 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/launch431.eu\/es\/frequently-asked-questions-and-solutions-faq\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Preguntas frecuentes y soluciones (FAQ)<\/span><\/a><\/li>\n<\/ul>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f5faa36 e-con-full wd-col-content-md-sm wd-col-content-sm e-flex e-con e-child\" data-id=\"f5faa36\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-eae72bc e-con-full e-flex e-con e-child\" data-id=\"eae72bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fe8b90 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"3fe8b90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Devoluciones y reclamaciones<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p><strong>Launch X431 EU<\/strong><\/p><p>Su satisfacci\u00f3n es nuestra prioridad. En LaunchX431.eu nos esforzamos por ofrecer productos de diagn\u00f3stico de alta calidad y un soporte profesional. Si surge alg\u00fan problema, los procedimientos que se indican a continuaci\u00f3n explican sus derechos y c\u00f3mo gestionamos las devoluciones y reclamaciones.<\/p><p>\u00a0<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f5c9490 e-con-full e-flex e-con e-child\" data-id=\"f5c9490\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-0a2f845 e-con-full e-flex e-con e-child\" data-id=\"0a2f845\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb8a281 elementor-widget elementor-widget-html\" data-id=\"eb8a281\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\r\n  .lx-returns-wrap{max-width:980px;margin:0 auto}\r\n  .lx-returns-table{width:100%;border-collapse:separate;border-spacing:0;overflow:hidden;border:1px solid #e6e6e6;border-radius:12px}\r\n  .lx-returns-table thead th{\r\n    text-align:left;font-weight:800;padding:14px 16px;background:#f7f7f9;border-bottom:1px solid #e6e6e6\r\n  }\r\n  .lx-returns-table td{\r\n    vertical-align:top;padding:14px 16px;border-bottom:1px solid #eee;line-height:1.5\r\n  }\r\n  .lx-returns-table tr:last-child td{border-bottom:0}\r\n  .lx-returns-tag{\r\n    display:inline-block;font-weight:700;padding:2px 10px;border-radius:999px;\r\n    background:#f0f0f3;border:1px solid #e6e6e6;font-size:12px;margin-left:8px\r\n  }\r\n  .lx-returns-strong{font-weight:800}\r\n  @media (max-width:768px){\r\n    .lx-returns-table thead{display:none}\r\n    .lx-returns-table, .lx-returns-table tbody, .lx-returns-table tr, .lx-returns-table td{display:block;width:100%}\r\n    .lx-returns-table tr{border-bottom:1px solid #e6e6e6}\r\n    .lx-returns-table tr:last-child{border-bottom:0}\r\n    .lx-returns-table td{border-bottom:0}\r\n    .lx-returns-table td:before{\r\n      content:attr(data-label);\r\n      display:block;font-weight:800;margin-bottom:6px;color:#444\r\n    }\r\n  }\r\n<\/style>\r\n\r\n<div class=\"lx-returns-wrap\">\r\n  <table class=\"lx-returns-table\" aria-label=\"Returns and Complaints Overview\">\r\n    <thead>\r\n      <tr>\r\n        <th class=\"translation-block\">\ud83d\udcdd <strong>Categor\u00eda<\/strong><\/th>\r\n        <th class=\"translation-block\">\ud83d\udcc4 <strong>Descripci\u00f3n<\/strong><\/th>\r\n      <\/tr>\r\n    <\/thead>\r\n    <tbody>\r\n      <tr>\r\n        <td data-label=\"\ud83d\udcdd Category\" class=\"translation-block\"><span class=\"lx-returns-strong\">Derecho de desistimiento<\/span>\n<span class=\"lx-returns-tag\">Solo consumidores<\/span><\/td>\r\n        <td data-label=\"\ud83d\udcc4 Description\" class=\"translation-block\">Los consumidores tienen derecho a desistir del contrato dentro de <strong>14 d\u00edas<\/strong> desde la recepci\u00f3n del producto, sin necesidad de indicar el motivo, de conformidad con la legislaci\u00f3n de protecci\u00f3n al consumidor de la UE.\nEl producto debe devolverse en condiciones adecuadas para su reventa, incluidos todos los accesorios.<\/td>\r\n      <\/tr>\r\n\r\n      <tr>\r\n        <td data-label=\"\ud83d\udcdd Category\">\r\n          <span class=\"lx-returns-strong\">Importante \u2013 Activaciones y licencias<\/span>\r\n        <\/td>\r\n        <td data-label=\"\ud83d\udcc4 Description\" class=\"translation-block\">El derecho de desistimiento <strong>no se aplica<\/strong> a dispositivos de diagn\u00f3stico, licencias de software, suscripciones o servicios que hayan sido\n<strong>activados, registrados o vinculados<\/strong> a una cuenta de usuario, veh\u00edculo, VIN o n\u00famero de serie.\nUna vez activado, el producto no puede desactivarse, reutilizarse ni revenderse y, por lo tanto, no es susceptible de devoluci\u00f3n.<\/td>\r\n      <\/tr>\r\n\r\n      <tr>\r\n        <td data-label=\"\ud83d\udcdd Category\">\r\n          <span class=\"lx-returns-strong\">Reclamaciones<\/span>\r\n        <\/td>\r\n        <td data-label=\"\ud83d\udcc4 Description\">\r\n          Si el producto es defectuoso, est\u00e1 da\u00f1ado en el momento de la entrega, presenta un mal funcionamiento o no corresponde al pedido, tiene derecho a presentar una reclamaci\u00f3n.\nPor favor, proporcione una descripci\u00f3n clara del problema.\r\n        <\/td>\r\n      <\/tr>\r\n\r\n      <tr>\r\n        <td data-label=\"\ud83d\udcdd Category\">\r\n          <span class=\"lx-returns-strong\">Procedimiento de devoluci\u00f3n<\/span>\r\n        <\/td>\r\n        <td data-label=\"\ud83d\udcc4 Description\" class=\"translation-block\">Env\u00ede el formulario a continuaci\u00f3n con su n\u00famero de pedido, una descripci\u00f3n detallada del problema y sus datos de contacto.\nTras la revisi\u00f3n, recibir\u00e1 las instrucciones de devoluci\u00f3n por correo electr\u00f3nico.\n<strong>No env\u00ede ning\u00fan art\u00edculo sin confirmaci\u00f3n previa.<\/strong><\/td>\r\n      <\/tr>\r\n\r\n      <tr>\r\n        <td data-label=\"\ud83d\udcdd Category\">\r\n          <span class=\"lx-returns-strong\">Tiempo de procesamiento<\/span>\r\n        <\/td>\r\n        <td data-label=\"\ud83d\udcc4 Description\" class=\"translation-block\">Su solicitud ser\u00e1 revisada y tramitada lo antes posible, y en cualquier caso a m\u00e1s tardar dentro de los <strong>8 d\u00edas<\/strong> siguientes a la recepci\u00f3n de una reclamaci\u00f3n completa y v\u00e1lida.<\/td>\r\n      <\/tr>\r\n\r\n      <tr>\r\n        <td data-label=\"\ud83d\udcdd Category\">\r\n          <span class=\"lx-returns-strong\">Costes de devoluci\u00f3n<\/span>\r\n        <\/td>\r\n        <td data-label=\"\ud83d\udcc4 Description\" class=\"translation-block\">\u2022 En caso de desistimiento del contrato, los gastos de devoluci\u00f3n corren a cargo del cliente.<br>\n\u2022 En caso de una reclamaci\u00f3n justificada (defecto, da\u00f1o, art\u00edculo incorrecto), todos los costes relacionados con la devoluci\u00f3n ser\u00e1n asumidos por el vendedor.<\/td>\r\n      <\/tr>\r\n\r\n      <tr>\r\n        <td data-label=\"\ud83d\udcdd Category\">\r\n          <span class=\"lx-returns-strong\">Clientes empresariales (B2B)<\/span>\r\n        <\/td>\r\n        <td data-label=\"\ud83d\udcc4 Description\" class=\"translation-block\"><strong>Clientes empresariales (B2B)<\/strong><br>\nEl derecho de desistimiento se aplica <strong>\u00fanicamente a los consumidores<\/strong>. Las compras realizadas por empresas, talleres, aut\u00f3nomos u otros usuarios profesionales quedan excluidas, salvo que se acuerde expresamente por escrito antes de la compra.<\/td>\r\n      <\/tr>\r\n    <\/tbody>\r\n  <\/table>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-91c18a2 e-con-full e-flex e-con e-child\" data-id=\"91c18a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42b448b elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"42b448b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-20e4c68 e-con-full e-flex e-con e-child\" data-id=\"20e4c68\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4612728 wd-cf7 elementor-widget elementor-widget-wd_contact_form_7\" data-id=\"4612728\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f14582-o1\" lang=\"sl-SI\" dir=\"ltr\" data-wpcf7-id=\"14582\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/es\/wp-json\/wp\/v2\/pages\/14576#wpcf7-f14582-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktni obrazec\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/es\/wp-json\/wp\/v2\/pages\/14576#wpcf7-f14582-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"14582\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"sl_SI\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f14582-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"wd-grid-g\">\n\t<div class=\"wd-grid-f-stretch\">\n\t\t<p class=\"wd-col\"><label>Nombre completo<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"full-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"full-name\" \/><\/span>\n\t\t<\/p>\n\t\t<p class=\"wd-col\"><label>N\u00famero de tel\u00e9fono<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span>\n\t\t<\/p>\n\t\t<p class=\"wd-col\"><label>Direcci\u00f3n<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Calle, n\u00famero, ciudad\" value=\"\" type=\"text\" name=\"address\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"wd-grid-f-stretch\">\n\t\t<p class=\"wd-col\"><label>Direcci\u00f3n de correo electr\u00f3nico<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"wd-grid-f-stretch\">\n\t\t<p class=\"wd-col\"><label>N\u00famero de pedido<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"order-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"p.\u202fej. #1234\" value=\"\" type=\"text\" name=\"order-number\" \/><\/span>\n\t\t<\/p>\n\t\t<p class=\"wd-col\"><label>N\u00famero de factura<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"invoice-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"p.\u202fej. 56789\" value=\"\" type=\"text\" name=\"invoice-number\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<p class=\"wd-col\"><br \/>\n<label>Motivo de la devoluci\u00f3n<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"return-reason\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"p.\u202fej. art\u00edculo incorrecto, embalaje da\u00f1ado, no funciona \u2026\" name=\"return-reason\"><\/textarea><\/span>\n\t<\/p>\n\t<p class=\"wd-col\"><br \/>\n<label>Subir captura de pantalla del error (opcional)<\/label>\n\t<\/p>\n\t<p><small>Solo se permite una imagen (.jpg, .jpeg, .png), tama\u00f1o m\u00e1ximo 1 MB.<\/small>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"screenshot\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png\" aria-invalid=\"false\" type=\"file\" name=\"screenshot\" \/><\/span>\n\t<\/p>\n\t<div style=\"text-align: left;\">\n\t\t<p><label>Introduzca el c\u00f3digo de seguridad antes de enviar*<\/label>\n\t\t<\/p>\n\t\t<p><input type=\"hidden\" name=\"_wpcf7_captcha_challenge_captcha-118\" value=\"1778030804\" \/><img loading=\"lazy\" decoding=\"async\" class=\"wpcf7-form-control wpcf7-captchac wpcf7-captcha-captcha-118\" width=\"84\" height=\"28\" alt=\"captcha\" src=\"https:\/\/launch431.eu\/wp-content\/uploads\/wpcf7_captcha\/1778030804.png\" \/>\n\t\t<\/p>\n\t\t<p><span style=\"display: inline-block;\"><br \/>\n<input type=\"text\" name=\"captchar\" style=\"width: 250px !important; text-align: center;\" \/><br \/>\n<\/span>\n\t\t<\/p>\n\t<\/div>\n\t<p class=\"wd-col translation-block\" style=\"display: flex; align-items: center; gap: 8px; flex-wrap: wrap;\"><br> <span class=\"wpcf7-form-control-wrap\" data-name=\"gdpr-consent\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><span class=\"wpcf7-list-item-label\">Acepto<\/span><\/span><\/span><\/span><a href=\"https:\/\/launch431.eu\/es\/privacy-policy\/\" target=\"_blank\">Pol\u00edtica de privacidad<\/a> y <a href=\"https:\/\/launch431.eu\/es\/splosni-pogoji-poslovanja\/\" target=\"_blank\">T\u00e9rminos y condiciones<\/a>.<\/p>\n\t<p class=\"wd-col\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-color-primary\" type=\"submit\" value=\"Enviar\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-ac9cda0 e-con-full e-flex e-con e-child\" data-id=\"ac9cda0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5082989 elementor-widget__width-initial elementor-widget elementor-widget-wd_text_block\" data-id=\"5082989\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h2 data-start=\"3331\" data-end=\"3359\">\ud83d\udd52 Disponibilidad y contacto<\/h2><p data-start=\"3361\" data-end=\"3497\" class=\"translation-block\"><strong data-start=\"3361\" data-end=\"3388\">Horario de atenci\u00f3n al cliente:<\/strong><br data-start=\"3388\" data-end=\"3391\">\u2022 Lunes \u2013 Viernes: <strong data-start=\"3410\" data-end=\"3437\">9:00 \u2013 17:00 (CET)<\/strong><br data-start=\"3437\" data-end=\"3440\">\u2022 Tiempo de respuesta: normalmente <strong data-start=\"3465\" data-end=\"3497\">dentro del mismo d\u00eda laborable<\/strong><\/p><p data-start=\"3499\" data-end=\"3572\" class=\"translation-block\"><strong data-start=\"3499\" data-end=\"3511\">Contacto:<\/strong><br data-start=\"3511\" data-end=\"3514\">\ud83d\udce7 Correo electr\u00f3nico: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3524\" data-end=\"3542\" target=\"_self\">info@launchx431.eu\n<\/a><\/p><h2 data-start=\"3579\" data-end=\"3601\">\u2139\ufe0f Notas adicionales<\/h2><ul data-start=\"3602\" data-end=\"3861\"><li data-start=\"3602\" data-end=\"3655\"><p data-start=\"3604\" data-end=\"3655\">Los productos devueltos ser\u00e1n inspeccionados tras su recepci\u00f3n.<\/p><\/li><li data-start=\"3656\" data-end=\"3754\"><p data-start=\"3658\" data-end=\"3754\">Los reembolsos se emiten \u00fanicamente despu\u00e9s de confirmar que los productos devueltos cumplen las condiciones de devoluci\u00f3n.<\/p><\/li><li data-start=\"3755\" data-end=\"3861\"><p data-start=\"3757\" data-end=\"3861\">El derecho de desistimiento no afecta a los derechos legales de garant\u00eda ni a otros recursos legales en caso de productos defectuosos.<\/p><\/li><\/ul><h4 style=\"text-align: center;\" data-start=\"561\" data-end=\"730\"><span style=\"color: #808080;\">Cuando la precisi\u00f3n importa, elija LANZAR.<\/span><\/h4><h4>\u00a0<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"wd-negative-gap elementor-element elementor-element-dee0a04 e-flex e-con-boxed e-con e-parent\" data-id=\"dee0a04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bcd81c wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"8bcd81c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"title-subtitle subtitle-color-default subtitle-style-default wd-fontsize-xs\">\n\t\t\t\t\tPreguntas m\u00e1s frecuentes\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">FAQ<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b03a824 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"b03a824\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-b03a824\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"b03a824\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"is-the-help-free\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1841\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">\u00bfLa ayuda es gratuita?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1841\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"is-the-help-free\"><strong>\u2705 S\u00ed \u2013 en ciertos casos.\nEl soporte gratuito est\u00e1 disponible para todos los clientes que hayan comprado un dispositivo con nosotros, concretamente para:\n\nAsistencia con el registro del dispositivo\n\nActivaci\u00f3n de la cuenta LAUNCH\n\nAyuda con la instalaci\u00f3n de aplicaciones\n\nInstrucciones de actualizaci\u00f3n del software\n\nInformaci\u00f3n b\u00e1sica sobre uso y conexi\u00f3n (Wi-Fi, Bluetooth, VCI)\n\n\ud83d\udca1 La asistencia con diagn\u00f3sticos avanzados, interpretaci\u00f3n de errores, codificaci\u00f3n en l\u00ednea, borrado de DTC y similares es de pago. Este es un servicio que incluye el trabajo de un t\u00e9cnico certificado y acceso remoto. Precio negociable seg\u00fan la complejidad.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-does-remote-assistance-work\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1842\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo funciona la asistencia remota?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1842\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"how-does-remote-assistance-work\"><p class=\"translation-block\">Ofrecemos asistencia remota mediante TeamViewer o AnyDesk. Usted nos env\u00eda un c\u00f3digo de conexi\u00f3n, nuestro t\u00e9cnico se conecta y le ayuda con la configuraci\u00f3n o la resoluci\u00f3n de problemas.<br>\ud83d\udc49 La conexi\u00f3n es segura y temporal, solo durante la sesi\u00f3n.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-quickly-will-i-receive-an-answer\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1843\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">\u00bfCon qu\u00e9 rapidez recibir\u00e9 una respuesta?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1843\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"how-quickly-will-i-receive-an-answer\"><p>Normalmente el mismo d\u00eda, y como m\u00e1ximo dentro de 24 horas. En casos urgentes, puede contactarnos por tel\u00e9fono o WhatsApp.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"do-you-also-provide-assistance-on-weekends\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1844\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">\u00bfTambi\u00e9n ofrecen asistencia los fines de semana?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1844\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"do-you-also-provide-assistance-on-weekends\"><p>No, no de forma est\u00e1ndar, pero en casos urgentes con acuerdo previo.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-if-i-bought-the-device-elsewhere\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1845\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 pasa si compr\u00e9 el dispositivo en otro lugar?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1845\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"what-if-i-bought-the-device-elsewhere\"><p>Podemos ayudarle, pero tiene un coste. El soporte y la garant\u00eda solo se ofrecen para los dispositivos adquiridos con nosotros.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-if-i-have-non-original-software-a-pirated-version\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1846\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 ocurre si tengo un software no original, una versi\u00f3n pirateada?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1846\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"what-if-i-have-non-original-software-a-pirated-version\"><p>En este caso, no podemos ofrecer soporte. Solo brindamos asistencia para dispositivos y software LAUNCH originales.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-long-does-a-remote-assistance-session-last\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1847\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">\u00bfCu\u00e1nto dura una sesi\u00f3n de asistencia remota?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1847\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"how-long-does-a-remote-assistance-session-last\"><p>En promedio entre 10 y 30 minutos, seg\u00fan el problema. En funciones m\u00e1s complejas (p. ej., codificaci\u00f3n) puede tardar m\u00e1s \u2014 todo seg\u00fan acuerdo.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"do-you-provide-support-for-all-launch-models\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1848\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">\u00bfOfrecen soporte para todos los modelos de LAUNCH?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1848\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"do-you-provide-support-for-all-launch-models\"><p>Brindamos soporte para todos los dispositivos oficiales de la serie X431, CRP, Creader Elite, SmartLink, SensorBox, ADAS, m\u00f3dulo EV y accesorios.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"can-you-help-with-software-activation-or-updates\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-1849\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">\u00bfPueden ayudar con la activaci\u00f3n del software o las actualizaciones?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1849\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"can-you-help-with-software-activation-or-updates\"><p>Por supuesto. Le guiamos paso a paso en la activaci\u00f3n, el registro y la actualizaci\u00f3n.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Downloads and upgrades Technical support and remote assistance Warranty and Service Frequently Asked Questions and Solutions (FAQ) Returns and Complaints<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14576","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/launch431.eu\/es\/wp-json\/wp\/v2\/pages\/14576","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/launch431.eu\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/launch431.eu\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/launch431.eu\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/launch431.eu\/es\/wp-json\/wp\/v2\/comments?post=14576"}],"version-history":[{"count":13,"href":"https:\/\/launch431.eu\/es\/wp-json\/wp\/v2\/pages\/14576\/revisions"}],"predecessor-version":[{"id":17757,"href":"https:\/\/launch431.eu\/es\/wp-json\/wp\/v2\/pages\/14576\/revisions\/17757"}],"wp:attachment":[{"href":"https:\/\/launch431.eu\/es\/wp-json\/wp\/v2\/media?parent=14576"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}